How can we help?

Here you can find answers to your questions about shopping at our online stores, your order, or products.
Simply select from categories below for complete information.

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Shipping

Shipping & Handling

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Store Locator

Find a store near you.

Gift Card

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FAQ

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Customer Service Hours:

Our customer service team is available Monday to Friday, 8AM to 4PM.

CONTACT US

Email us anytime and we'll get back to you within 24 hours.

hello@quayaustralia.com

 

GET IT 4 FREE

We offer free shipping on all Australian orders over $35. This option ships with regular post with an expected delivery of 2-5 business days once your order has been dispatched. Please allow 5 business days to process your order before it dispatches.

SUNNIES SHIP 4 FREE

We offer free shipping on all Australian orders over $35. This option ships with regular post with an expected delivery of 2-5 business days once your order has been dispatched. Please allow 5 business days to process your order before it dispatches.